How fast can I book if I'm flying soon?
Same-day for walk-in. Next-day with WhatsApp pre-coordination (preferred). Even 12 hours before flight is feasible if you message immediately and language staff is available. Don't try to book by phone (Korean only) or by email (24–36h response). WhatsApp is fastest path.
Is there a fee to book?
No booking fee, no consultation fee for first visit. Treatment is paid at end of visit. If you book a confirmed slot with specific date 7+ days ahead, we ask for 30% deposit (refundable up to 7 days before appointment). Walk-in: full payment at treatment, no advance deposit.
Can I get a quote without committing?
Yes — quote-only requests are welcome. WhatsApp +82-10-3951-7576 with photos and treatment interests. We send treatment plan and pricing within 24h. Quote valid 30 days. No commitment to book. Many foreign patients gather quotes from 2–3 clinics before deciding.
Do I need to confirm appointments?
WhatsApp pre-arrival check-in 24h before is automatic from JRYN's side. You confirm by responding (or just showing up). If you can't make it, message in advance — same-day cancellation forfeits 30% deposit; 7+ days before, refundable.
What if I need to reschedule?
Reschedule >7 days before appointment: no penalty. Deposit transfers to new date. Reschedule <7 days before: deposit forfeited (but you can rebook). For unavoidable cases (flight cancellation, illness), JRYN often waives — message us with explanation.
Can I bring a friend or family member?
Yes — companions welcome in waiting area and at consultation. Language support extends to them at no extra cost. For partners getting treatment together, we can schedule consecutive appointments (often combination same-session).
Is the clinic OK with English consultations?
Yes — front desk is English-fluent. Consultation, consent, and aftercare in English. Dr. Lee provides treatment information through English-speaking staff translation. WhatsApp follow-up in English. 200+ foreign patient cases annually means our processes are foreigner-tested.
Can I see Dr. Lee specifically?
Yes — JRYN has a single primary practitioner (Dr. Jeong Heon Lee). All treatments are by Dr. Lee. You don't need to specify; he sees all foreign patients personally. Some clinics rotate doctors for foreign patients without notice — JRYN doesn't.
What if I want consultation but not treatment that day?
Welcome — consultation-only visits are common. About 30 min consultation with Dr. Lee. Photo documentation. Written treatment recommendation in your language. USD/JPY/TWD pricing. You leave with a complete plan and decide later. Many foreign patients consult on trip 1, return for treatment on trip 2.
How do I confirm I'm booking the real JRYN?
Three checks: (1) WhatsApp number is +82-10-3951-7576 — verify before sending. (2) Email is international@seomyeondermatologyclinic.com — verify domain. (3) Address: 4F, 672 Jungang-daero, Busanjin-gu, Busan 47239. Verify on Naver Maps or Google Maps. KHIDI-registered clinic verifiable at medicalkorea.or.kr.